Overview

In today’s discussion, we will delve into the significance of providing constructive feedback within a team environment. By engaging in these crucial conversations, not only can team members grow and develop, but the overall success and growth of the company are also positively impacted. Without constructive feedback, individuals may stagnate, hindering their progress and potential for advancement.

Introduction to the FRISK Method

The FRISK method is a clear and simple approach to providing constructive feedback. Let’s break it down:

F – FACTS: Start by presenting the facts about the employee’s unsatisfactory conduct.

R – RULE: Core Values, PA, Handbook.

I – IMPACT: Discuss the impact of the employee’s unsatisfactory conduct on the Team.

S – SUGGESTIONS: PIP – check back in with them in a week.

K – KNOWLEDGE: Ask them what they took away from the conversation..

Dan discussed effective strategies for delivering constructive feedback to enhance the performance of your team members in your plumbing business.

Constructive feedback is often overlooked or mishandled, leading to either decreased productivity or high turnover rates due to improper communication methods. Choosing to avoid these conversations might temporarily keep your team members content, but ultimately, it will impede the progress of your business.

Engaging in these discussions, however, will not only uplift individuals within your organization but also enhance the collective efficiency and culture of your entire team. This fosters teamwork and cultivates a positive environment conducive to growth and success in your plumbing business. In this episode, He will be guiding you through the proper techniques for delivering constructive feedback, including introducing the Frisk method.

You’ll learn how to effectively structure conversations with your team members to ensure high-quality constructive feedback.