In this podcast episode, the Built of the Trades channel focuses on empowering leaders in the trades industry by delving into the crucial topic of developing emotional intelligence as a plumbing business leader. The host, with over 20 years of experience in the plumbing industry, introduces their coaching program aimed at helping business owners maximize their leadership potential. Emotional intelligence (EI), defined as the ability to recognize, understand, and manage emotions effectively, is highlighted as essential for fostering better relationships, communication, and team dynamics. Through a story illustrating the consequences of lacking emotional intelligence, the podcast underscores the importance of developing this skill for both personal and professional growth.


To cultivate your emotional intelligence as a plumbing business leader, here are four practical steps:


  1. Know Yourself to Grow Yourself: Begin by taking a free Enneagram Assessment to understand your strengths and weaknesses. Review and study the results to gain self-awareness.
  2. Stay in Control and Respond, Don’t React: Learn to manage your emotions effectively, responding thoughtfully rather than reacting impulsively to situations.
  3. Get an Accountability Partner: Seek support from someone who can hold you accountable for your actions and help you stay on track with your emotional intelligence development.
  4. Connect with Others: Foster meaningful connections with your team members and colleagues, practicing empathy and understanding in your interactions.

By focusing on these four steps, you can gradually develop and strengthen your emotional intelligence, leading to improved relationships and overall business success. Remember, developing emotional intelligence isn’t just beneficial—it’s essential for your growth as a plumbing business leader.

If you found these insights helpful, don’t forget to like and subscribe for more valuable content on leadership in the trades industry. And always keep in mind that even a small increase in emotional intelligence can make a significant difference in building a thriving business.

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